Check-in Information

//Check-in Information

Search for lodging

-- +
Under 13
-- +
Check-in Information2021-03-25T20:58:36-06:00

Check-in Information

Check-in is at 5 pm and check-out is at 10 am.

Our Locations

Village at Northstar – front desk
4001 Northstar Drive, Truckee, CA 96161
Google Map

Old Greenwood and Gray’s Crossing – front desk
13051 Fairway Drive, Truckee, CA 96161
Google Map


We strive to accommodate special requests, but cannot guarantee an early check-in or late check-out or a specific residence, especially during peak periods. Guests arriving prior to check-in may request a parking pass and complimentary luggage storage so that they may enjoy the activities in The Village at Northstar or Old Greenwood while we ready their residence.

Tahoe Mountain Lodging

After Hours Check-In

Guests may check in 24 hours a day. Instructions for those arriving after our front desk has closed follow.

  • Village at Northstar guests may check in after hours at Northstar Lodge by Welk Resorts, located across from skier drop-off. 970 Northstar Drive, Truckee, CA 96161
  • Old Greenwood guests arriving after hours may check in at the gatehouse with overnight security. When you stop at the gatehouse, you will get a map and directions to your residence.


Village at Northstar guests staying in a junior suite through four-bedroom residence receive complimentary parking for one vehicle. Additional parking is on a first-come, first-served basis when vehicles are on-property and is not guaranteed.

Old Greenwood residences have garage parking available.

Snow Removal

During the wintertime and for guest safety, snow removal is required during and after large storms. This can occur at night and includes periods of noise, despite the equipment operator’s best efforts to keep these as minimal as possible